Privacy Policy

Introduction

Missed A Million ("we", "us", "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and protect your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We are the data controller responsible for your personal data. For questions about this policy or your data rights, please contact us through the support page.

1. Information We Collect

Personal Information: We collect information that you provide directly to us, including:

• • Name and email address during registration
• • Payment information for subscription processing (processed securely by our payment provider)
• • Communications and interactions within the platform
• • Trading journal entries and analysis shared voluntarily

Legal Basis: We process this data based on:

• • Contract performance - to provide our services to you
• • Legitimate interests - to improve our services and communicate with you
• • Consent - where you have given explicit consent for specific processing

2. Automatically Collected Information

We automatically collect certain information when you use our platform:

• • Device information and browser type
• • IP address and location data
• • Usage patterns and engagement metrics
• • Session duration and pages visited

3. How We Use Your Information

We use collected information to:

• • Provide and maintain the platform services
• • Process your payments and manage subscriptions
• • Send important updates and educational content
• • Improve our content and user experience
• • Respond to support requests and communications
• • Monitor and analyze platform usage and trends
• • Protect against fraud and unauthorized access

4. Information Sharing and International Transfers

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• • With service providers who assist in platform operations (under strict data processing agreements)
• • When required by law or legal process
• • To protect our rights and prevent fraud
• • With your explicit consent

International Transfers: Some of our service providers may be located outside the UK. Where we transfer data internationally, we ensure appropriate safeguards are in place, such as:

• • UK adequacy decisions
• • Standard contractual clauses approved by the ICO
• • Binding corporate rules or approved codes of conduct

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption, access controls, and regular security assessments. However, no method of transmission over the internet is completely secure. We will notify you and the ICO of any data breaches where legally required.

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance user experience, analyze usage patterns, and maintain session information. Under the Privacy and Electronic Communications Regulations (PECR), we only use non-essential cookies with your consent.

You can control cookie preferences through your browser settings. Blocking certain cookies may affect platform functionality.

7. Data Retention

We retain your personal information only for as long as necessary to:

• • Provide our services to you
• • Comply with legal, accounting, or reporting obligations
• • Resolve disputes and enforce our agreements

Typically, we retain account data for the duration of your subscription plus 6 years for accounting purposes. You may request earlier deletion subject to our legal obligations.

8. Your Rights Under UK GDPR

Under UK data protection law, you have the following rights:

• • Right of access - obtain confirmation we're processing your data and access to it
• • Right to rectification - correct inaccurate or incomplete data
• • Right to erasure - request deletion of your data in certain circumstances
• • Right to restrict processing - limit how we use your data
• • Right to data portability - receive your data in a portable format
• • Right to object - object to processing based on legitimate interests
• • Right to withdraw consent - where processing is based on consent
• • Right not to be subject to automated decision-making - including profiling

To exercise any of these rights, please contact us through the support page. We will respond within one month.

9. Third-Party Links

Our platform may contain links to external websites. We are not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

11. Changes to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes through email or platform notifications at least 30 days in advance. Continued use after the notice period constitutes acceptance of the updated policy.

12. Complaints

If you have concerns about how we handle your personal data, please contact us first so we can try to resolve the issue.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection supervisory authority:

Contact Us

For questions about this Privacy Policy or to exercise your data rights, please contact us through the support page. We aim to respond to all requests within one month.